Terms and Conditions

(Effective Date: May 20, 2017, Last Updated: July 7, 2025)

1. Introduction

Welcome to Grace Psychological Health Services, PLLC (hereinafter, “us”, “we”, “our”, or “Grace Psychological Health Services, PLLC”). These Terms and Conditions apply to this website and to the transactions related to our products and services as they are applicable. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.

2. Website Disclaimer

The information provided by Grace Psychological Health Services, PLLC (“we,” “us,” or “our”) on www.gracepsychserve.com (the “Site” or the “website”) is for general informational and educational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.

3. Language

These Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language.

4. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Grace Psychological Health Services, PLLC in relation to your use of this website.

5. Binding

By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and Conditions set forth below and our Privacy Policy. The mere use of this website implies the knowledge and acceptance of these Terms and Conditions. In some particular cases, we can also ask you to explicitly agree.

If you do not agree with any part of these Terms and Conditions, you must not use the website. Your continued use of the website following any changes to the Terms and Conditions constitutes your acceptance of those changes.

6. Intellectual Property

We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, functionality, information, and other resources displayed by or accessible within the website.

7. All Rights Reserved

Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).

8. Age Requirements

This website is intended solely for users who can form legally binding contracts under applicable law and are of legal age of majority in their place of residence. Our websites and services are not directed at anyone under 18 years of age. If we learn that we have collected data from a child under 13, we will delete it as soon as possible.

9. Responsible Use

By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms and Conditions, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.

Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.

10. Warranties and Liability

Under no circumstance shall we be held liable for any loss or damage of any kind incurred as a result of the use of the Site or reliance on any information provided on the Site. Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that:

• this website or our products or services will meet your requirements;

• this website will be available on an uninterrupted, timely, secure, or error-free basis;

• the quality of any product or service purchased or obtained by you through this website will meet your expectations.

The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter, which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.

Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total amount paid (if any) by the client for the services giving rise to the liability, or such lesser amount as required by applicable law. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.

11. Privacy

To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.

We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails sent by us to you will only be in connection with the provision of agreed products or services.

We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Policy.

12. Third-Party Property

Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.

We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.

13. Newsletter

Notwithstanding the foregoing, you may forward our newsletter in the electronic form to others who may be interested in visiting our website.

14. Registration

You may be required to register for an account with our website, as it is applicable. During this process, you may be required to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to share your passwords, account information, or secured access to our website or services with any other person. You must not allow any other person to use your account to access the website because you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.

After account termination, you will not attempt to register a new account without our permission.

15. Content Generated by Users

We may provide various open communication tools on our website, such as blog comments, blog posts, forums, message boards, ratings and reviews (when and where it is legally and ethically allowed), and various social media services. It might not be feasible for us to screen or monitor all content that you or others may share or submit on or through our website. However, we reserve the right to review the content and to monitor all use of and activity on our website, and remove or reject any content in our sole discretion. By posting information or otherwise using any open communication tools as mentioned, you agree that your content will comply with these Terms and Conditions and must not be illegal or unlawful or infringe any person’s legal rights.

16. Idea Submission

Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.

17. Termination of Use

We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

18. Export Restrictions / Legal Compliance

Access to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of the United States.

19. Assignment

You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and Conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.

20. Breaches of These Terms and Conditions

Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.

21. Force Majeure

Except for obligations to pay money hereunder, no delay, failure or omission by either party to carry out or observe any of its obligations hereunder will be deemed to be a breach of these Terms and Conditions if and for as long as such delay, failure or omission arises from any cause beyond the reasonable control of that party.

22. Indemnification

You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and Conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.

23. Waiver

Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.

24. Payment Terms

All prices listed on the website or on payment agreements and other applicable forms are in United States dollars ($) unless otherwise stated. Payments must be made in full at the time of purchase, unless otherwise agreed. We reserve the right to change pricing at any time with prior notice to current clients only and without prior notice to the general public who has not ever received therapeutic/clinical services from Dr. LaRonda Starling or Grace Psychological Health Services, PLLC. By placing an order or scheduling an appointment, you agree to pay all charges incurred, including any applicable taxes or fees.

25. Refunds and Chargebacks

Due to the nature of the services we provide, all sales are final. Payment for services rendered indicates an understanding of the policies of Grace Psychological Health Services, PLLC, thus no refunds will be issued. Chargebacks are prohibited and will be disputed.

26. Governing Law Venue and Jurisdiction Clause

These Terms and Conditions shall be governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the state and federal courts located in Tarrant County in Texas for any legal proceedings. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.

27. Dispute Resolution

If you have any concerns or disputes about the use of this website, we encourage you to contact us first to try to resolve the issue informally through direct communication in good faith. Any legal action or proceeding related to this website must be brought in the courts located in Tarrant County in Texas, and you consent to the exclusive jurisdiction of those courts. You agree that any such legal action will be governed by the laws of the State of Texas, without regard to its conflict of law provisions.

28. Severability

If any part of these Terms and Conditions is found to be unlawful, void, or for any reason unenforceable, then that part will be considered separate from the rest of the Terms and Conditions and will not affect the validity and enforceability of the remaining provisions.

29. Errors and Omissions

We strive to ensure that the information on this website is accurate and up to date. However, the website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, or other content. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, except when legally and ethically not allowed.

We do not guarantee that any information on the website is 100 percent error-free, complete, or current.

30. Professional Disclaimer

The Site cannot and does not contain medical advice, nor does it contain any mental health or psychological advice. The counseling and testing information is provided for general information and support purposes only and is not a substitute for professional advice, diagnosis, or treatment. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals. The use or reliance of any information contained on this Site is solely at your own risk.

31. No Client Relationship

Use of this Site or communication through this Site does not establish a client-therapist relationship. Such a relationship is only formed after a formal intake process and signed informed consent.

32. External Links Disclaimer

The Site may contain links to other websites or content belonging to or originating from third parties. Such external links are not investigated, monitored, or checked for accuracy or reliability by us. We do not endorse or assume responsibility for any information offered by third-party websites linked through the Site.

33. Updating of These Terms and Conditions

We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The dates provided at the beginning of these Terms and Conditions are the effective date and latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions.

34. Contact Information

This website is owned and operated by Grace Psychological Health Services, PLLC.

You may contact us regarding these Terms and Conditions through our Contact Us page.